: Ensure the client can resolve the server's IP address. If it cannot, try replacing the server name with its static IP address in the license settings.
Open a support case via Autodesk Account → Support → Cases, and attach these files. Mention "Error 99998 exclusive – troubleshooting steps 1-7 complete" to fast-track the conversation.
– In Synergy: Study > Repair > Clean Study . This removes obsolete temporary files that may be causing conflicts.
Change the to a local directory (e.g., C:\Moldflow_Temp ).