The tool cannot communicate with the printer unless it is in “Service Mode.”
The service tool bypasses that lock in 30 seconds. For free (in theory). canon service tool v5204
The Canon Service Tool V5204 is a software utility designed for Canon printers (often PIXma models like MG series, MX series, etc.) to perform low-level maintenance tasks that are not available through standard drivers or the control panel. The tool cannot communicate with the printer unless