For those encountering the service for the first time, here is what the typical experience looks like:
Even with a user-friendly system, problems can occur. Here’s how to resolve the most frequent issues:
You will receive an official notification from DBS Hong Kong (via email or SMS) informing you that documents are required. This message will contain a specific link or a reference number.
If you are unsure about an application or need to report a suspicious request, use these verified channels: Call (852) 2290 8888.
For those encountering the service for the first time, here is what the typical experience looks like:
Even with a user-friendly system, problems can occur. Here’s how to resolve the most frequent issues:
You will receive an official notification from DBS Hong Kong (via email or SMS) informing you that documents are required. This message will contain a specific link or a reference number.
If you are unsure about an application or need to report a suspicious request, use these verified channels: Call (852) 2290 8888.