Fixed - Juq-373

In a world not so far away, in a small village nestled between two great mountains, there lived a young apprentice named Kaito. Kaito was learning the ancient art of crystal crafting from the wise and aged Master Akira. The villagers believed that crystals held mystical powers, and it was their duty to harness and balance these energies to maintain harmony within the community.

| Persona | Need | |---------|------| | | Needs instant visibility of task assignments and deadline changes. | | Mark – Support Agent | Wants to be alerted when a ticket escalates or a SLA is about to breach. | | Sofia – End‑customer | Prefers receiving billing reminders via email but prefers product news as push notifications. | | Dev – System Admin | Requires audit logs of all notifications for compliance. | JUQ-373

| # | As a… | I want to… | So that… | |---|-------|------------|----------| | | User | See a bell icon with an unread‑count badge on every page. | I instantly know I have pending notifications. | | US‑2 | User | Click the icon to open a sliding panel that lists notifications chronologically. | I can quickly read and act on them without leaving the current page. | | US‑3 | User | Filter notifications by type (system, task, comment, billing, marketing). | I can focus on the information that matters to me. | | US‑4 | User | Mark a single notification or all as “Read”. | My badge count stays accurate. | | US‑5 | User | Dismiss a notification (e.g., “Got it”) without marking it read. | It disappears from the list but stays in the audit log. | | US‑6 | User | Configure delivery preferences per channel and per notification type. | I receive alerts the way I prefer (e.g., push for tasks, email for billing). | | US‑7 | Admin | Define new notification types via an admin UI (title, template, default channels). | The system can evolve without code changes. | | US‑8 | Admin | Export a CSV of notification logs for a date range. | I can satisfy compliance reporting. | | US‑9 | System | Trigger a notification when a defined event occurs (e.g., task assigned). | The user receives the alert automatically. | | US‑10 | Analyst | View a dashboard of delivery success rates and click‑through metrics per type. | We can iterate on notification effectiveness. | In a world not so far away, in

If you want, I can: (a) draft a short policy memo recommending specific language for an initial pilot, (b) outline an impact-assessment framework, or (c) produce a one-page brief targeted at a particular stakeholder group. Which would you prefer? | Persona | Need | |---------|------| | |