Once you have a valid code, follow these steps. The process differs slightly for the domestic Chinese app (Mandarin) vs. the International App (English).
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, you may need to contact customer service (e.g., via email at YoukuChinaService@alibaba-inc.com ) to receive or verify specific promotional codes. Expiration : Redemption codes often have an expiration date (commonly from issue). Ensure you use them before they expire. Membership Card Types Once you have a valid code, follow these steps
If you have a digital redemption code or a physical gift card: : Open the Youku App and log in. Tap "Me" in the bottom right corner. Tap on the VIP/Member Center icon or banner. Once you have a valid code